Shipping policy
NW Newow is committed to delivering your orders safely and efficiently across India.
Order Processing
Orders are usually processed within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Timeline
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery timelines may vary depending on location, courier availability, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout.
Free shipping may be available on selected products or promotional offers.
Order Tracking
Customers will receive tracking details via SMS or email once the order is shipped.
Delayed Deliveries
While we aim for timely delivery, delays due to weather, logistics, strikes, or other unforeseen events may occur.
Damaged Shipments
If you receive a damaged package, please contact us within 24 hours of delivery with photos of the product and packaging.
Contact Information
Phone: +91 88820 34700
Email: customercare@nwindia.co